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The Sterling Basic Virtual Assistance Course
Lesson 1- Virtual Assistance Basics

Office Space

What is a Virtual Professional?

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 Also known as Home-based professional or Online professional

 

 What work does a freelancer do? ... Freelancing is basically a different way to work. Rather than being employed by a company in one specific job, freelancers are self-employed and find work via a variety of sources. Clients hire a freelancer to complete a task, project, or service for them.

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Why the world loves Filipino Freelancers

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 ENGLISH SPEAKERS - Filipinos are known to be proficient in written and conversational English making communication with foreign clients much easier. Filipinos are great conversationalists and are fun to work with.

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 GOAL ORIENTED - Filipinos are goal-oriented professionals, hardworking and dedicated to producing quality output as well as committed to customer satisfaction.

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 LOYAL - Hiring a Filipino freelancer almost ensures an amicable long-term partnership. Filipinos are known to be loyal to their clients thus fostering great business relationships.

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 EDUCATED - Most freelancers are degree holders, have had formal training or have attended specialized courses, making them a cut above the rest for the job required.

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 SELF-MOTIVATED - They are pro-active and motivated to do what needs to be done to the best of their abilities. Their positive outlook in whatever situation pushes them to rise to the challenge.

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Types of Virtual Professionals - Voice

This kind of virtual professional is required to communicate over the phone / skype / other voice call apps. Fluent English communication is almost always required

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  •  Tech support

  •  Customer service/ Customer support

  •  Project management

  •  Virtual assistance

  •  Online marketing

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Types of Virtual Professionals – Non-Voice

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This kind of virtual professional is not required to communicate over the phone.

Fluent English communication is not required but preferred

  •  Data Entry

  •  Transcription – Medical / Legal / Cinema /  etc

  •  Subtitling

  •  Graphic Design / Editing

  •  Video production / Editing

  •  SEO

  •  Web Design / Programming

  •  Admin support

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Advantages of being a Virtual Professional

  •  You control your workload. One of the best parts of being a freelancer is that you get to say when enough is enough.

  •  You're less likely to get sick.

  •  You get as many breaks and as much sleep as you want.

  •  You control your work relationships.

  •  You can exercise at optimum times.

  •  Freedom To Choose Clients And Projects. You're your own boss.

  •  Immense Flexibility Of Location. You avoid the long commute.

  •  An Opportunity To Earn More

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Disadvantages of being a Virtual Professional

  •  Not Steady or Reliable Workloads

  •  Distinguishing Between Work and Personal Time

  •  A Lot of Legwork

  •  Risk of getting scammed or Not Getting Paid

  •  No Employee Benefits

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 BEST PRACTICES WORKING FROM HOME

  • Set your goals and meet them

  •  Plan your workday

  •  Manage your time

  •  Provide a designated workspace

  •  Prepare the tools you need

  •  Dress to Impress

  •  Avoid distractions

  •  Take a break

  •  Stay healthy

  •  Connect with fellow freelancers

  •  Stay in touch with the outside world

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